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English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The bungalow complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (on request and for a fee), a car hire service, medical assistance, an alarm call service, a laundry service and a hotel doctor. The business centre is on hand for guests business requirements and provides a fax machine.

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